Frequent Asked Questions ?
1. How do I place my order?
A. It is very simple, you will have to just fill the contact form with detailed description of your requirements. Once you successfully submit the contact form, we will get back to you promptly.
2. How to get my original files across to you?
A. After confirming your order by making the payment, you will be provided with user login information and you will be able to upload all your files into your customer admin panel.
3. What currency do you work with?
A. All prices are in USD (United States Dollar).
4. Can you convert old HTML into valid HTML5/CSS3?
A. Yes, we could convert old HTML into valid HTML5/CSS3. Send us your old files/links or contact us to discuss in detail.
5. Give a brief introduction about your work style?
A. We are available 24 X 7 for friendly and customer support in all working days. If you require time-line adjustments, we can look into the possibility of speed up delivery and possibly weekend work.
6. Do you make use of any software for my PSD to Wordpress conversion services?
A. No, we do not make use of any software or automated tools for the PSD to Wordpress conversions. We manually code all the pages.
7. How long does it take to have a website developed and launched?
A. It depends on the complexity of the website but for a simple 5 page website it normally take 9 days including HTML conversion.
8. What do you need for PSD to HTML conversion?
A. We need web page design in PSD, Sketch, AI, JPEG or PNG format. Any of the mentioned format is good for us to provide you best services. But if you can provide us layered PSD file. That's the best format.
9. Does your work include a support for IE9?
A. Yes, We do developed website which are IE9 compatible. You can choose that option when you are ordering your project using our online order form.
10. Can I see my wordpress in between?
A. Yes, you would be provided a demo server link to check the progress and provide feedback/comments.
11. Is it possible to cancel my order at any stage?
A.If you want to cancel your project, contact us through email or phone. If the order is not processed, you will be able to cancel the order. However, it is not possible to cancel the order if our team has started the work.
12. Once website development completed, what after sales service do you have?
A.When your website is finished and we made it live on your server. we provide 30 days free support to you so if you feel any problem within this period you can get back to us and we will provide you quick support on the matter. Also after 30 days period over, we are always here to provide you support if you face any problem but that will be chargable.
13. How much you cost for installing the website once the development complete?
A.If we have developed your website. We will not charge any bucks for installing this website on your server. But you just came to us and requesting to install any website on any server. we will just charge your $25 USD for installation.
14.What are the different modes of accepting the payment?
A.We have different modes of payment. You can pay us via paypal.